Job Description: Entrepreneur Services Program Manager at bwtech@UMBC

Position: Program Manager

Reports to: Director of Entrepreneurial Services

Location: bwtech@UMBC Baltimore, MD

Employment Type: Full-Time

 

About bwtech:

bwtech@UMBC is a leading business multiphase incubator/accelerator/mature state facility providing support and resources to a diverse range of technology and life sciences companies. We are dedicated to fostering innovation, entrepreneurship, and economic development by offering a dynamic environment for startups and established companies alike.

Job Summary:

bwtech is seeking a dedicated and experienced Program Manager to assist and support our signature programs and events designed to benefit our clients. The Program Manager will play a crucial role in planning, organizing, and executing high-impact programs and events that align with bwtech’s mission and the needs of our clients. This position requires excellent program management skills, attention to detail, and the ability to engage with a variety of team members and stakeholders.  A full range of bwtech’s programs can be found on its website.

Key Responsibilities:

Program Development and Management:

  • Assist in the implementation and management of signature programs and events that support the growth and development of bwtech clients and its partners.
  • Collaborate with internal and external groups such as Marketing, Facilities, Finance/Administration and Entrepreneurs in Residence.
  • Ensure program goals, objectives, and desired outcomes are met.
  • Coordinate and collect program schedules, budgets, and resource plans to ensure successful execution.
  • Monitor and evaluate program performance (mid and post surveys), making adjustments as needed to ensure continuous improvement.

Event Planning and Execution:

  • Plan and coordinate events, including workshops, seminars, conferences, networking sessions, and other client-focused activities.
  • Manage event logistics, including venue selection and confirmation, room set up and take down, vendor coordination, and attendee registration.
  • Ensure events run smoothly and address any issues that arise promptly and effectively.

Client Engagement and Support:

  • Act as the primary point of contact for clients participating in signature programs.
  • Provide ongoing support and guidance to clients, helping them navigate bwtech resources and opportunities.
  • Gather feedback from clients to assess program effectiveness and identify areas for improvement.

Marketing and Communication:

  • Coordinate program details with bwtech Marketing to develop and implementing marketing strategies to promote programs and events to current and prospective clients.
  • Act as a liaison with Marketing to maintain up-to-date information on the bwtech website and other communication channels.
  • Assist in collecting event and program information for maintaining the bwtech database (Salesforce).

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, Event Management, or a related field. A Master’s degree is a plus.
  • Minimum of 5 – 8 years of experience in program management, event planning, or a related role.
  • Proven track record of successfully managing and executing programs and events.
  • Strong organizational and management skills with the ability to multitask and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
  • Connections and experience in dealing with the entrepreneurial ecosystem in Maryland (MBIA, Incubators, Accelerators, USM, MD Dept of Commerce, MD Tech Council etc).
  • Experience working in an entrepreneurial community in technology, med-tech or bio life sciences, innovation-focused environments is preferred.
  • Proficiency in Microsoft Office Suite and event management software.
  • Experience in CRM systems, such as Salesforce, is preferred.
  • Other tasks as assigned from time to time, may be required to work outside of normal work hours for early morning and or evening events.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A collaborative and innovative work environment.
  • The chance to make a meaningful impact on the success of our clients and the broader entrepreneurial ecosystem.

How to Apply:

Interested candidates should submit a resume and cover letter detailing their qualifications and experience to Bobbie Soellner [email protected]. Please include “Program Manager Application – [Your Name]” in the subject line.

bwtech is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.

This job description outlines the key responsibilities and qualifications required for the Program Manager role at bwtech, emphasizing the importance of supporting signature programs and events for clients.